Frequently Asked Questions (FAQ)
Welcome to the KBTC FAQ page. Below are answers to some common questions about our products and services. If you have additional inquiries, feel free to contact us.
General Questions
1. What does KBTC specialize in?
KBTC specializes in selling high-quality bathware, sanitaryware, faucets, and bath accessories.
2. Where is KBTC located?
We are based in [Your Location]. For more details, visit our Contact Us page.
3. Do you have a physical showroom?
Yes, you can visit our showroom to explore our products in person. Contact us for the location and timing.
4. Do you offer customized solutions?
We provide a wide range of products that can fit diverse needs. Contact our team to discuss any specific requirements.
Products
5. What brands do you offer?
We deal in top-quality brands to ensure you receive durable and stylish products. Contact us for a complete list of brands.
6. Are your products water-efficient?
Yes, our range includes water-saving faucets and eco-friendly sanitaryware.
7. Do your products come with a warranty?
Most of our products come with manufacturer warranties. Warranty details will be shared at the time of purchase.
8. Can I get installation services for your products?
Currently, we focus on product sales. However, we can recommend reliable professionals for installation.
Orders and Payments
9. How can I place an order?
You can place an order online through our website or visit our showroom. Contact us for assistance.
10. What payment methods do you accept?
We accept multiple payment methods, including credit/debit cards, net banking, and UPI.
11. Can I track my order?
Yes, you will receive a tracking number once your order is dispatched.
12. What is your return policy?
We have a straightforward return and refund policy. For details, visit our Refund and Return Policy page.
Delivery
13. Do you offer delivery services?
Yes, we provide delivery services across [Your Coverage Area]. Delivery charges may apply based on location.
14. How long does delivery take?
Delivery timelines depend on the product and location. Typically, it takes 3-7 business days.
15. Can I schedule a delivery date?
Yes, we allow scheduling deliveries. Contact us to set a convenient date and time.
Support
You can reach out to us via email at mail@kbtcbuildings.com or call us at 8360071816.
Yes, we are committed to assisting our customers even after the purchase. Contact our support team for help.
Yes, you can request a digital or physical catalog through our website or by contacting us.